Patient Reviews

Real Patients. Real Results.

Real, verified reviews from patients who traveled to Tijuana for care with AngelesHealth — straight from our Google Business Profile.

Google Reviews
5.0Based on 31 reviews
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Bambi Crozier
Bambi CrozierEdited a month ago
Absolute best experience. Messaged one week, flew and surgery the next. No long border lines. Was safe and had great transportation back and forth. And I could do all this for a third the cost of doctors in the US. If there's anything you're holding back on, don't. Thankfully my gall bladder surgery was in and out. No complications. They worked with my anxiety and were the best. Thank you Carlos. Top tier. Thank you for the great care, excellent communication, and sincere follow up to make sure I was healing well. Highly recommended.
Karallyn Kruse
Karallyn Kruse5 months ago
Thank you to Carlos and my team that gave me my life back! I'm 4 months post surgery and am loving my life. I went in for a laparoscopic hysterectomy due to my 14 cm fibroid. Every step of the process was like a weight lifting from my shoulders. The whole process was so easy and efficient! Absolutely nothing like the American health care system. From the first consultation I felt heard and validated. I had been in agonizing pain for over a year. I lost my job from inability to work. I can't thank AngelesHealth enough. They saved my life.
sophie couture2 months ago
My experience with medical tourism in Mexico (Tijuana) for my hysterectomy truly changed my life, and I feel compelled to share it. In Alberta, I was facing an estimated 3.5-year wait time for this surgery. Meanwhile, I was living with chronic pain that was steadily worsening and affecting every part of my daily life. It became increasingly difficult to function impacting my work, my family, and my overall well-being. I knew I needed to take action. After researching and contacting multiple companies, I chose MapleMed Global, a newer Canadian company based in Toronto. Through their partnership with AngelesHealth, the process moved incredibly quickly. Within just four days of submitting my paperwork, I received a detailed and thoughtful proposal for surgery in Tijuana with a highly reputable surgeon at a modern, high-tech hospital. Once I accepted, I began working with Carlos, who made the entire experience seamless. His communication was always clear, transparent, and efficient whether by email or phone. Since I was traveling alone to Tijuana, it was especially important for me to feel prepared and supported, and Carlos exceeded every expectation. He answered all my questions promptly and ensured I felt confident every step of the way. The logistics of the trip was impeccable. From start to finish, Carlos was either physically present or just a message away. I felt safe, understood, and completely supported throughout the entire process. At no point did I doubt the professionalism or competence of the team caring for me. Since I was alone in Tijuana Carlos kept communicating with my family back home to ensure no one would worry. The surgery itself was a great success, and my recovery has been smooth. All post-surgery paperwork was delivered promptly, and the team continued to check in and support me during recovery. What stood out most to me was the compassion I received. In Mexico, I wasn't treated like a case or a number I was treated like a person with real needs. The level of care and empathy I experienced went beyond what I have received in my own country, and it truly meant a lot. Choosing to go through with this surgery has genuinely changed my life for the better. If I had to make the decision again, I would do it without hesitation. I wholeheartedly recommend AngelesHealth to anyone considering medical tourism.
Robin Curtis7 months ago
I very recently used AngelesHealth for help with arranging my breast reduction surgery in Mexico, and I was astounded with how easy Carlos made it. All the arrangements went off perfectly, and Carlos was there with his support and friendship whenever we needed him. The plastic surgeon he arranged was amazing, and I'm thrilled with the results. I couldn't recommend AngelesHealth enough, and I guarantee you'll be delighted if you decide to make your arrangements through him.
Kayla G4 months ago
Just completed my surgery a week ago and I have to share how happy I am with the level of service AngelesHealth gave me. The process for scheduling and planning logistics was very easy. Carlos set up a trusted driver, picked me and my cousin up in San Diego, and met with us when we arrived at the lab for blood work. He guided us all day and night taking me to meet with the cardiologist, surgeon, and checked in with us periodically while we waited to check into the hospital that night. The Hospital staff was wonderful! If there was a language barrier at anytime Carlos or the translation apps make it very easy to communicate. The nurses and team took great care of me. This is my second time having a surgery done at this hospital, (previously went in 2020) so I went in knowing how great it was going to be. The plastic surgeon did fantastic work! I'm very happy with the results so far as I'm still healing. He and his office are available through WhatsApp if I have any questions anytime. They respond very quickly! Carlos is well connected with many type of health solutions in Tijuana. He has been in the business for a very long time and takes health and safely of patients very seriously. I will be contacting him again for multiple things for me and friends in the future. I felt very comfortable and at ease the whole time. I really appreciated everything!
Sea Shell Diamond Gallery (Rose Marie Johnston)
Sea Shell Diamond Gallery (Rose Marie Johnston)7 months ago
Thanks to Angels health. I received a new knee. I highly recommend him to anyone who needs a procedure done. The facility was immaculate. The people were friendly, and the workmanship of the physicians was incredible. Sincerely, Rose Marie Johnston
Cassandra Harris3 months ago
I can not express how truly fortunate I felt and feel. The entire process was absolutely seamless. Every step was very well coordinated. The moment my flight landed I was greeted by Carlos who drove me to my hotel. The hotel was a fantastic place to relax between getting my lab work panels, EKG test, meet with Dr. Salvador Medina and becoming cleared prior to surgery. All appointments were made for me and transportation to and from all of them were flawlessly executed. This allowed me to not only get medically cleared but gave me the flexibility to rest and relax prior to undergoing a huge surgical operation. The night prior to surgery Carlos admitted me to the hospital which gave me a great surgical time for the following morning. I can not express how grateful I am/was for Carlos's assistance who not only knows the hospital protocols and procedures, he translated between all parties involved. Following surgery I booked at the Zen Recovery Center. I can't express how vital the decision to stay here was for my recovery process. Bandage changing, medications, shower, meals, literally everything was taken care of and I greatly believe that the entire staff's efforts skyrocketed my healing process. Speaking of the healing process, the lymphatic massages increased my range of motion and gave me a multitude of benefits that I opted to get an additional session. I was fortunate enough to also meet Dra. Daniela Gutiérrez Mendoza who evaluated my skin care concerns and prescribed me an entire treatment plan (which had visible effects the following day and continue to amaze me). I will never waste money on skin care products without consulting a dermatologist again and wish I would have started sooner. There's so much more great things to say for Dr. Salvador Medina, Dra. Daniela Gutiérrez Mendoza, Carlos, the recovery center and their entire staffs. I'm looking forward to seeing the end result in a few months but am completely ecstatic when I look in the mirror and feel blessed to have met absolutely talented, passionate and inspiring professionals. I never thought I could look this fantastic. Thank you for giving me a brand new chapter. I'm truly grateful for you and will never forget this wonderful experience.
Karen Love6 months ago
The team and surgeon were absolutely amazing! 10 out of 10. I feel I had a surgeon with education and experience on a global scale. Personalized care, fast and efficient care at a reasonable price. I feel like I got better care than I would have in the US at a price less than or equal the cost and a much shorter timeframe with less stress and less runaround. Highly recommend and will use the team again if needed.
Sabrina Napolitano11 months ago
My husband needed hernia surgery and we needed an affordable option. After some research, we decided to travel to Mexico and we used AngelsHealth services. It was a great experience!! Carlos was very communicative throughout each step of the process, the surgeon was attentive and helped us understand all our options. Our driver Carlos was a miracle worker getting us around and about timely. Coordinator Carlos recommended several hotels and I was able to get a great deal for hotel Lucerna, which was lovely and very comfortable. The post op recovery was not rushed and my husband is recovering well with minimal discomfort. On our way home, my husband said, "I miss Carlos and Carlos", lol. I highly recommend Angels Health services, you will be in good hands.
Don Pearla year ago
My experience with Angels Health, and specifically with Carlos, was outstanding from start to finish. I first reached out to Carlos on December 7th, 2025 explaining that I needed shoulder surgery. Right away, Carlos got to work and connected me with Dr. Millan at New City Hospital in Tijuana Mexico. One of the highlights of the process was the personal Zoom meeting Carlos set up between Dr. Milan and I. It gave me the chance to speak directly with the doctor before making any decisions. During the Zoom call, Dr. Milan was incredibly thorough and answered all my questions. He spent over an hour with me discussing the surgery, his experience, and his qualifications. I was really impressed by how open he was, even offering to send his full resume, which included his education and a detailed history of his surgical experience. He does many surgeries like mine each week, and his confidence and attention to detail gave me a lot of reassurance. After the Zoom call, I felt completely confident that Dr. Millan was the right doctor for me. I could tell he genuinely cared about my concerns and was dedicated to making sure I was comfortable every step of the way. Carlos was great throughout the whole process, handling all the details and making sure I was well taken care of. He not only connected me with the right doctor but also provided a complete care free service from the moment I arrived at the airport to when I was dropped off for my return flight. Having this transportation option was such a huge help as I told him this was my first trip to TJ — it made my entire stay so much easier. Carlos also comes from a long background in medicine. His parents were both medical doctors, and his brother is also a medical surgeon. Growing up in that environment, Carlos has an in-depth understanding of medical procedures, which adds an extra layer of confidence to the entire process. Carlos also recommended the Quartz Hotel, which was directly connected to the hospital. This was such a great feature, especially for anyone recovering or facing mobility issues — wheelchairs can go from the hotel right into the high-rise hospital at New City. The hotel itself was affordable, included breakfast, and made my recovery much easier. Three weeks post-surgery, I'm healing well. The pain has decreased, and I've started regaining some range of motion. I'm incredibly thankful to Carlos and Angels Health for connecting me with the right doctor and providing such excellent service. If you're considering surgery abroad or need help finding quality medical care, I highly recommend working with Carlos and Angels Health. They made the entire process smooth and stress-free. Honestly very friendly people through this entire process. Sincerely Don P. from WA state.
UngnomeOrgin9 months ago
Excellent service throughout the complete experience. Carlos is a great host and gentlemen that has curated something special detailed and thoughtout for a seamless process. State of the art doctors, equipment and hospital. I would recommend this to my family and friends. Let your worries subside if you are looking for affordable procedures.
George Dover9 months ago
The entire experience fully exceeded my expectations. Meeting Carlos and using his services was the best thing ever for my shoulder and getting on track to feeling strong again. Thank you so much Carlos. Please use me as a reference. I would not have had better care had I been at the Mayo Clinic in Scottsdale. I can't say enough about the experience with AngelesHealth.
kadeem williams10 months ago
If I could give Carlos & his team 20/5 stars I would. Was not able to get assistance for a fractured left wrist with cash pay or that would even take my insurance for 3 weeks in California. Which was shocking! And when I finally got help I had healed and suffered additional fractures and needed open stabilization surgery. The practitioner could not tell me an estimated price for surgery and I personally had to call the CARE (anesthesia company) to set the appointment and pay before the surgery. And when I got down to it my total cost was between 15k-$20k. Found AngelesHealth using ChatGPT and met Carlos Zavala, we sent over the x-rays and in "15 minutes" I got a response in 2 hours, spoke to the surgeon Juan Jose Aguilar and had flights and hotel booked. We were picked up from the airport, taken to the hotel, blood work done, surgery completed for half the cost. They even checked in and even took me around in their personal vehicles to get vegan food after my surgery. Felt like I've known Carlos for years after just 3 days. For my first experience in the medical industry this was top tier!!!!
sandra lauria9 months ago
I've had 2 cosmetic procedures at Angeles health. Both went very well and I was happy with the results. If I were going to have another procedure I would not use anyone but Carlos. He took care of everything and was with me every step of the way. He's a class act. Don't look any further.
lynda wilsona year ago
My experience was great from start to finish. Carlos was who I contacted first to find out information and he was very helpful, explained the whole process. The surgeon in Canada would not perform surgery for me without getting a biopsy and chemotherapy first, already going down that route once before I didn't want that again. I looked into hospital Angeles in Mexico and I'm so glad I did. I got in quickly, not like the forever waiting in Canada. I was picked up from my hotel in San Diego, driven across the border into Tijuana and straight to the hospital to have blood tests and an exam from the surgeon Dr. Jorge Zavala Ruiz. The surgeon was very informative to help me understand everything, staff spoke English and were very considerate. The hospital was super clean, the nurses were great. Carlos the driver takes you to your hotel and back again for surgery (mine was the next day) and back to the hospital for any checkups needed and then back into San Diego to the airport when you are ready to return. He went out of his way for us. The surgery went well and the surgeon took very good care of me at the two follow up appointments I had, even coming into the hospital on his day off because I was leaving early the next day. I stayed at the Quartz hotel which I would highly recommend since it has a food court of around 10 delicious restaurants, a 7-11, a pharmacy to get your prescriptions filled, a very nice ice cream shop and grocery store right across the street. I would highly recommend this whole process, thank you to all the wonderful people who made it so easy and comfortable to do.
Janet Morsea year ago
A friend needed hernia surgery in Oregon but didn't have insurance. I researched surgery centers in Mexico and contacted Carlos at AngelesHealth. He was very informative and sent me multiple e-mails explaining the process, doctors, facility care and costs which ended up being less than 10% of the cost in the United States. We were nervous about having surgery done in Mexico but Carlos alleviated our concerns and took care of everything. My husband and our friend flew to San Diego, were picked up by Carlos, taken to the hotel and also picked up for the pre- and post-operative appointments and the surgery. All went very well. The hospital was clean, the doctor knowledgeable, and the staff spoke English and provided excellent care. Carlos was there every step of the way. We really appreciate him taking care of everything and would recommend him to anyone looking to have surgery outside of the U.S.
David Rileya year ago
I came down to Tijuana to have 2 different medical procedures. Carlos is fantastic and checks in with you often to ensure that the work gets done properly and that you're happy with the results. Such a great process to get things done and the medical teams are top notch (along with incredibly friendly!). If you need care, please contact Carlos and get yourself to Tijuana.
Anita Murrina month ago
AngelesHealth helped me more in a week than anyone has in the last decade. I will be going back for any and all follow up care I may need in the future. THANK YOU!
Hasina SaiEdited a year ago
From the beginning conversations, to the transportation, and the actual surgery, everything has been absolutely wonderful. I can't say enough about this experience. Excellent customer service. Everyone has been wonderful. Carlos, the coordinator, the doctors, nurses and all staff. Clean hospitals and pharmacy. The doctors are all thorough and knowledgeable and really take time to answer any questions. I would definitely recommend this service to anyone. Thank y'all so much.
Ken Woods
Ken Woodsa year ago
If you need a knee or hip replacement these are definitely the people you want to do it. You fly into San Diego and Carlos picks you up and takes you to the hospital for X rays and blood work. He fills out all the paper work and answers any questions you may have, gives you his phone number if you need anything you give him a call and he'll take care of it. You get admitted to the hospital the same day and the next morning you have your new joint put in. The hospitals are very clean and have good food and TV and they have room for your spouse to stay in your room. Your stay is 4 days, and they make sure there are no complications. I then went to Zen Health which is a recovery center for three days. What a great facility, new, clean and great food. Carlos, Dr Garin and his team are the best at what they do. I've had them do two knee replacements and one hip replacement on myself and have had excellent results, would highly recommend to anyone needing joint replacement surgery.
Michael Hernandez6 months ago
I feel that I got the best possible care of any hospital I have ever been in the United States. I feel like we had the best surgeon, we had the best contact in Carlos and we have the best hospital. I could not be more happy with our experience.
Kathleen Barnesa year ago
Discovering that my sister had advanced breast cancer was terrifying. When we learned that she needed to undergo chemo and radiation before surgery, she started exploring other options and found AngelesHealth in Tijuana. From the moment we arrived, we were impressed by the facility's modern, clean, and beautiful atmosphere. The staff were incredibly supportive, offering compassionate care not only to my sister but also to my niece and me during a very stressful time. A special thank you to Carlos Zavala, whose excellent communication and coordination made the entire process seamless and reassuring. Dr. Jorge Zavala Ruiz was a true blessing — his deep knowledge, kindness, and willingness to take the time to explain every aspect of the surgery and my sister's treatment options made all the difference. I had some initial doubts, simply because we didn't know what to expect, but it became clear right away that we were in the best possible hands. The level of care and attention we received was beyond what we could have hoped for. AngelesHealth truly went above and beyond. Not only was it affordable, but it was also a place where we felt seen, heard, and cared for throughout this difficult journey. I am profoundly grateful for everything they did for my sister, and I can confidently say AngelesHealth was a blessing for our family.
Terry Diehl10 months ago
I needed someone that was bilingual and had a medical background. Carlos was extremely knowledgeable and very well connected with the best Doctors in Tijuana. I am very pleased with his services and would highly recommend him.
Carla Priesta year ago
Couldn't have been better! Landed at San Diego airport around noon, picked up by their staff and transported to Tijuana. Saw MD, had EKG, got diagnosis and had pacemaker implanted by 8pm same day! Discharged the following day and have done well since. Very cost effective too!
Sean Duniventa year ago
There aren't enough words to describe my experience. Fantastic! From every aspect! Beginning to end! I had surgery Dec 2023 and couldn't be happier with the coordination and communication to care and outcome. I am from Kansas City, Missouri. I would be more than willing to talk to anyone about the experience.
Alexandros Manos9 months ago
It was a great pleasure working with Carlos! Very well connected and experienced and very professional! Will definitely continue working with him! Highly recommended!
Aimee Cordatoa year ago
The facility was beautiful and the doctor was great. All of my needs were taken care of start to finish. Carlos was very nice and helpful throughout the whole process.
Maria Clara R Siqueiraa year ago
Extremely professional and great quality. Work really well with English speakers doing medical tourism.
Lynn Stradera week ago
I contacted AngelesHealth to request information about a hysterectomy for my daughter, Shelby. Carlos Zavala responded right away with all the information I needed to feel good about the surgeon, the hospital and the associated costs. When I did have a few questions, Carlos answered quickly and patiently. We were able to get Shelby's surgery scheduled right away. He sent a driver to pick us up at the San Diego airport and take us to the hotel we had reserved. Either Carlos himself or the driver was available to take us where we needed to be, get us back to the hotel then take us to the airport to fly home. Although the cost I was quoted through AngelesHealth was slightly higher than other companies, I felt so positive about AngelesHealth, the surgeon Dr Jorge Zavala, and the hospital, I didn't even look at another company. Carlos, the driver Carlos Narvaez, Dr Zavala and the staff at International Institute of Metabolic Health were so caring and friendly. If Shelby, my son or I need any procedures in the future, I will contact AngelesHealth again. I have already recommended AngelesHealth to a friend, and will not hesitate to recommend them in the future. Carlos Zavala, Carlos Narvaez, Dr Jorge Zavala and the hospital staff were all fantastic! May God bless you all for providing such excellent service to patients needing your help.
John S2 months ago
I needed a total hip replacement, but my health plan had a seven-month waiting list and my condition was getting worse quickly. I decided to contact Angels Health, and I'm very glad I did. After I messaged Carlos on WhatsApp, he responded immediately and guided me through the process from start to finish. Within a short time, he arranged my surgery with Dr. Dario Garin, a renowned orthopedic surgeon with a highly skilled, English-speaking team. The experience felt more like concierge medical care than typical medical tourism. Transportation from San Diego was luxurious. We stayed at the Quartz Hotel, collocated with the NewCity Medical Plaza. This proximity made it easy to walk between the hotel and hospital. The hospital facilities were modern and impressive, and there were plenty of dining and shopping options nearby. A couple areas could be improved: communication between the surgical and hospital staff during unexpected situations, and the hotel booking process using the company rate. Overall, I had a very positive experience. For anyone seeking high-quality care, an experienced surgeon, and strong personal support throughout the process, I would confidently recommend Angels Health.
Sandra Gaonaa year ago
I have no words to describe the excellence of this team. From the manager to the driver, the doctors, the lab, the procedures, and the hospital itself, they made this experience seamless, safe, and reliable. When it comes to health, we are vulnerable and can feel afraid of where we go, whether we will be understood, whether the doctors will be good, whether the experience will be safe, and a thousand other things. With ÁngelesHealth, from the very first minute, I felt comfortable, safe, and cared for in a highly professional, responsible, ethical, and compassionate manner. The coordination was perfect, and even after I returned home, the follow-up with the doctors and the communication continued to be excellent. (Translated by Google)